Cancellation Policy
Effective Date: 22/05/25
We understand that life changes — and sometimes, so do your milk and farm-fresh needs! Below are the terms for cancelling your account or subscription with Bushview Farm.
1. Account Cancellation
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You may cancel your account with us at any time through your online account portal or by contacting us directly.
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We kindly ask for at least 2 business days' notice before your next scheduled delivery to avoid being charged or sent an unwanted order.
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Any remaining store credit on your account will remain available for future use, or we can refund it upon request (see our Refund Policy).
2. Subscription or Recurring Order Cancellation
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You can pause or cancel your subscription at any time in your account settings.
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To avoid charges or deliveries, changes must be made before the weekly order cutoff time
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Missed cutoff times may result in one final delivery and charge.
3. Reactivating Your Account
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Need a break, but planning to return? No problem! You can pause your deliveries instead of cancelling.
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If you change your mind after cancelling, just reach out — we’ll be happy to help you reactivate your account when you’re ready.
4. Contact Us
To cancel your account or for help with subscriptions:
📧 maree@bushview.co.nz
We’re always happy to help — no guilt, no fuss. Just fresh, flexible service from our farm to your door.
